Cookie Policy

BY CONTINUING TO USE OUR SITE AND SERVICES, YOU ARE AGREEING TO THE USE OF COOKIES AND SIMILAR TECHNOLOGIES FOR THE PURPOSES WE DESCRIBE IN OUR PRIVACY POLICY. IF YOU DO NOT ACCEPT THE USE OF COOKIES AND SIMILAR TECHNOLOGIES, DO NOT USE THIS SITE.

What is a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers.

Most websites you visit use cookies to improve your user experience by allowing the website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’).

What do cookies do?

Cookies have lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site, for example, even after you “log in”, if you move to another page it won’t recognise you and it won’t be able to keep you logged in.

How does FleaSolve® use cookies?

FleaSolve® uses different types of cookies to enhance and improve your experience.

FleaSolve® cookies:

Cookie Name

Hostname

Default Category

_p_hfp_client_id

.apps.elfsight.com

Necessary

elementor

Local storage

Uncategorized

 wc_cart_hash_9ef166f6780d97aace3177e4b1f1930a

Local storage

Uncategorized

 wc_cart_hash_9ef166f6780d97aace3177e4b1f1930a

Session storage

Uncategorized

 wc_fragments_9ef166f6780d97aace3177e4b1f1930a

Session storage

Uncategorized

elementor

Session storage

Uncategorized

What third-party cookies does FleaSolve® use?

Google Analytics places cookies on your device. Please read our partners’ privacy policy (link below) to ensure that you’re comfortable with how they use cookies. We’ve also provided a link to opt out of their services, if you’d like.

Google Analytics

Google Analytics Opt-Out

What should you do if you don’t want cookies to be set?

Some people find the idea of a website storing information on their computer or mobile device to be intrusive, particularly when this information is stored and used by a third party without them knowing. Although cookies are generally quite harmless, you may not, for example, want to see advertising that has been targeted to your interests using your browser history. If you prefer, you may choose to block some or all cookies, or even to delete cookies that have already been set; but you should be aware that you might lose some functions of the website.

If you want to restrict or block the cookies that are set by our Site, or any other site, you can do so through your browser setting. The ‘Help’ function in your browser should explain how. Alternatively, you can visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers. You will find general information about cookies and details on how to delete cookies from your machine.

To opt-out of third-parties collecting any data regarding your interaction on our Site, please refer to their websites for further information.

1.1     Who we Are

FleaSolve is a trading name of Naqua Ltd, a company registered in England and Wales with company number of 10289002.

1.2     Personal Information we collect

You may visit our site anonymously.

We may collect the following types of personal information from you:

  • Identity/Contact Details: information that allows us to contact you directly such as your name, email address, telephone number and addresses.
  • Account and Order Data: information that allows you to register for an account and place orders, such as usernames, encrypted passwords and order details.
  • Technical Data: when you use our site we collect information about the pages you look at and how you use them and your computer’s IP address may tell us an approximate location when you connect to our site.
  • Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We do not collect any Special Categories of Personal Data about you such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, or health information.

1.3     How your Personal Information is collected

We use different methods to collect data from and about you including:

  • Directly from you: you may give us your Identity/Contact Details and Marketing and Communications Data by corresponding with us by post, phone, email or otherwise.
  • Third parties or publicly available sources: we will receive Technical Data about you from third-party analytics providers such as Google.

1.4     What we use the Personal Information for

We use the Personal Data for the following purposes:

  • To answer queries and fulfil orders. This is a necessary part of running an online store.
  • Data analytics using technical data. This is based on a legitimate interest in improving the products and services we provide.
  • Website maintenance and security using the technical data. This is necessary for our legitimate interests of providing a secure website for business.
  • Marketing using personal contact data. We will ask for your consent to process your data for this purpose, you may revoke your consent at any point.  If you revoke your consent we will keep a record of this so that we know not to issue direct marketing to you.

1.5     How we keep your Personal Information safe

We have implemented security precautions to protect your information’s loss, misuse or alteration. When you give us personal information, we make it our priority to ensure that it’s treated securely.

1.6     Third Parties that your Personal Information is shared with

We do not sell any Personal Information to third parties.

For fulfilment of orders, we may share contact and address details with our delivery partners. This is necessary for the legitimate interest of providing the products.

1.7     Access to Your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. To do so, please contact us via our contact page

1.8     Keeping your Information

We’ll hold on to your information for as long as you have your account, or as long as is needed to be able to provide the services to you.

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also keep hold of some of your information as required, even after you have closed your account, or it is no longer needed to provide the services to you.

1.9     Changes to this privacy policy

If this privacy policy changes, we will place an updated version on this page.